Policy

ORDER PROCESSING:

Nu-Hup Teck Pte Ltd does not ship on weekends and major holidays. All orders received on Saturday and Sunday will begin processing the following Monday.

SHIPPING POLICIES:

SHIPPING ORDERS

Local orders take 1 to 3 full business days to arrive after we have received your order.

International orders take up 1 to 3 full business days to be processed, picked and packed before it is shipped. Please allow 7 to 15 business days for your order to arrive. Orders with standard shipping travel via our courier partners.
Orders with express shipping takes 1 to 3 days for your order to arrive.

SHIPPING CONFIRMATION

A shipping confirmation with your tracking number will be provided to you upon shipment of your order.

This tracking number can only be used within our courier partners’ tracking systems, and Nu-Hup Teck does not have a proprietary tracking system.

Please track your shipment as Nu-Hup Teck is not responsible for lost or stolen packages.

For customised orders, please feel free to contact us here.